“Project creep. We've all experienced it, but how do you deal with it in a way that doesn't piss off your client? I'm working with someone who is ever so slowly, one email at a time pushing the boundaries further and further away from what we agreed. The problem is each individual email isn't enough for me to go "WOAH, hold your horses!" but when you look at the big picture, the amount of time I'm spending on this project is dragging my hourly rate right down, taking me away from other client work and generally winding me up. How do you set the limits from the start and then police it during the project?"
This week Frankie Tortora and Steve Folland have a chat in response to a question from content creator Becky Coote. She says:
“Project creep. We've all experienced it, but how do you deal with it in a way that doesn't piss off your client?
I'm working with someone who is ever so slowly, one email at a time pushing the boundaries further and further away from what we agreed. The problem is each individual email isn't enough for me to go "WOAH, hold your horses!" but when you look at the big picture, the amount of time I'm spending on this project is dragging my hourly rate right down, taking me away from other client work and generally winding me up.
How do you set the limits from the start and then police it during the project?"
What would your advice be? Let us know your thoughts using #DIFTKpodcast on Twitter and Instagram, and join in the conversation via the DIFTK Community on Facebook.
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Becky Coote's website
Frankie Tortora's website
Steve Folland's website
Steve's podcast - Being Freelance
Doing It For The Kids website
DIFTK Facebook Community
DIFTK Instagram
DIFTK Twitter